The Value Creation Group Pty. Ltd. was established in 1993 by its founder and former Managing Partner, Mr Jim Cummane.

The Head Office is located in Eltham, a suburb of Melbourne with our consultants working all across Australia and around the world. There is also an office located in Sydney.

VCG works with some of the largest organisations to create positive and inclusive change, creating work cultures that enjoy a renewed focus, better processes, and improved levels of customer service.

Value creation is:

"The provision of insight into customers' and stakeholders' needs, thus enabling organisations to become adaptive and resilient"

In this way, we empower organisations to develop sustained market leadership by creating an adaptive and resilient business model built around a customer-service driven culture.

Our Mission

To be partners of first choice for organisations seeking to achieve sustainable competitive advantage through a customer-driven culture.

Our Values