|
 Traditionally,
the evaluation of the quality of policy services has been internally
driven, and has tended to rely on definitions, processes and practices
determined by the service provider rather than the customer. The Value Creating Policy Services Model provides a framework for the delivery, development and evaluation of policy services provision.
Value Creating Policy Services has been formed to assist government departments to identify the main features of the policy services they provide to Ministers and to improve overall performance of these services. We provide this assistance through modules tailored to the specific needs of our clients.
These professional development modules are constructed around an integrated four-part policy services operating model developed through extensive interaction with ministers and other policy services customers. The Value Creating Policy Services Model is a unique service
improvement product for policy departments in that it is entirely customer-driven. |
