Nationwide Insurance
Over the last 80 years, Nationwide has grown from a small mutual auto insurer owned by policyholders to one of the largest insurance and financial services companies in the world, with more than $135 billion in statutory assets. Early growth came from working together with Farm Bureaus that sponsored the company. Eight Farm Bureaus continue to promote Nationwide and provide discounts to members.
Some of VCG's Work:
Assisted this leading US Insurance company develop and implement customer-driven process improvement techniques that improved efficiencies, customer satisfaction and positively impacted loyalty.